Computer Disaster Averted

June 20, 2012

The call came from Guinea, West Africa. “Dave, the electricity went off while our computer was in the midst of Windows updates. The drive crashed. So can I just copy my Casper image to restore the drive?” Dave’s response? “NO! Don’t do that, or you will lose all your backed-up data. You need to physically move the drive with […]

Salvaged Printer

March 1, 2012

Jan came to Dave with a problem. Her printer gave out after 15 years of use. Dave knew exactly what to do. He pulled a printer out of the salvage pile. Perfect solution! Praise the Lord for the salvaged computer equipment rescued from the new building. And praise the Lord that Jan is back up and running. May this printer […]

Salvage

February 27, 2012

A few remaining tenants have been renting space at NTM’s new office building in town. These tenants are in the process of moving out, and intended to clean out all their equipment, including their remaining computer equipment. They didn’t want it, and were going to hire a salvage company to come in and remove it. Andy and Alan, from the Computer Services […]

Coffee-drowned computer back in service

February 25, 2011

Last week, a lady at NTM’s home office brought her computer to Dave after spilling a full cup of coffee on it. As a previous post described, Dave spent a day drying it, cleaning contacts, and so on. And the next morning, he did more cleaning of contacts and diagnostics. After the cleaning and drying, the only […]

Coffee and computers don’t mix

February 17, 2011

Woops. She set her coffee on her desk beside her laptop. She turned to speak to a guest, and when she turned back around, she caught the coffee cup and knocked it over, flooding her computer. This happened to one of the ladies at the Mission’s home office today. They brought the laptop to Dave, […]

Mouse pad problems

January 13, 2009

This notebook computer had a problem that Dave had never seen before.

Black and Blue

October 22, 2008

An out-of-warrenty laptop computer came in for repair; its screen looked bruised.